Refund policy

At Matt’s Chimichurri, we take pride in delivering fresh, high-quality products. Because our chimichurri is a **perishable food item**, we maintain a strict return policy to ensure safety and product integrity—while still making sure our customers are satisfied.

 **All Sales Are Final**

Due to the perishable nature of our products, **we do not accept returns or exchanges** once an order has been delivered.

 **Damaged or Incorrect Orders**

If your order arrives **damaged, spoiled, or incorrect**, we will make it right. To qualify:

* You must contact us within **48 hours of delivery**
* Include your **order number**
* Provide **clear photos** of the product and packaging

Once reviewed, we may offer a **replacement or refund** at our discretion.

 **Delivery Issues**

Please ensure your shipping address is accurate at checkout. We are not responsible for:

* Orders shipped to incorrect addresses provided by the customer
* Packages left unattended after delivery
* Delays caused by carriers

**Quality Concerns**

We stand behind our flavor and freshness. If you’re unhappy with your order, reach out—we value your feedback and will do our best to ensure a positive experience, even though refunds are not guaranteed.

**Contact Us**

For any issues or concerns, please contact us at:
**[series7143@gmail.com]**